Primary servicer

Also see loan servicing

The term primary servicer refers to companies that monitor and manage loans. The primary servicer of a loan can be the loan originator, the mortgage banker or a third party and maintains direct contact with the borrower. If the loan falls into default or needs special attention, a special servicer would undertake this role.

The role of a primary servicer

Mortgage servicing volumes

The latest Mortgage Bankers Association end of year survey shows the top CMBS servicers and servicing volumes within the industry.[1]

Total C/MF Loans Secured by Collateral OUTSIDE the US as of December 31, 2010

Rank Company Amount ($ millions) Number of Loans Average Loan Size ($m)
1 Hatfield Philips International, an LNR Company $28,756 194 $148.2
2 Deutsche Bank Commercial Real Estate $24,845 169 $147.0
3 PNC Real Estate / Midland Loan Services $11,541 1,461 $7.9
4 GEMSA Loan Services LP $9,649 565 $17.1
5 Manulife Financial / John Hancock $8,770 1,890 $4.6
6 Capital Services Group $4,238 3,941 $1.1
7 Berkadia Commercial Mortgage LLC $2,359 169 $14.0
8 LNR Partners Germany, an LNR Property Company $1,022 543 $1.9
9 Bank of America (Merrill Lynch) $867 31 $28.0
10 TriMont Real Estate Advisors $748 45 $16.6
11 Pacific Life Insurance Company $519 20 $26.0
12 Prudential Asset Resources $334 12 $27.9
13 The Bank of New York Mellon - Asset Solutions Division $78 30 $2.6

References

  1. MBAA (2010). . Mortgage Bankers Association.
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